Wednesday, December 19, 2012

Casino Marketing

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Casino marketers have an interesting job of getting players to come play their games and try to win money.  This business can be very expensive but also have high returns.  Now if they win too much, that’s going to hurt the profit of the casino.  Their marketing strategy needs to help them recoup their expenses from their gambling business.  The casino (or the house) already has an advantage on each of their games, from which they make major profits.  Many casinos’ strategy to keep profits high and grow is to entice gamblers with compensations such as free drinks, dinning, rooms, transportation, etc. (SOURCE).  The more someone gambles, the more expensive their compensation, which means a bigger affect it has on the assets of the house (SOURCE).  The main idea is that if the house can get the gambler to be loyal and to return, then they will eventually make their money back.  In the new age of the Internet, online gambling has boomed and they too have their own marketing strategies.  They offer bonuses when you sign up for their website, or bonuses for loyalty to the site (SOURCE).  The higher the bonus, the more appealing it is to the gambler.   The more gamblers there are patronizing their casino games and service the more profit the casino is likely to earn” (SOURCE).
To prove that this strategy works, take a look at Native American Casino’s.  They started out as nothing more than a restaurant, a couple blackjack tables and some slot machines (SOURCE).  By employing the casino marketing strategy they were able to upgrade by adding a variety of card games, thousands of slot machines, four star restaurants, and a hotel with beautiful rooms  (SOURCE).  The marketing company began by creating innovative advertising campaigns for radio, television, and print. They also developed promotions and rewards cards to attract and maintain the customers” (SOURCE).  Just by getting more people to play at their casino, profits rose allowing for them to expand. 


As for my career in marketing, getting into the casino industry interests me.  There is a lot of money in the business and it would be important for me to learn how to advertise to a mass market.  Coming up with promotions and rewards is a part of marketing that I want to get into.  Casino marketing is an industry where I can explore those skills.    

Social Media Affect on Corporations


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Social Media has become one of the most widely used applications on the Internet.  Blogging lets the regular person get their ideas and beliefs out to the public.  Even on a small scale, these writings can change an individual view.  But in the world of business, all this on the Internet means free marketing research.  According to Candice Choi, a writer for the Marin Independent Journal, she says that sites such as Facebook aren’t just for goofy pictures and chatter (Choi).  Companies are using the information on these sites to dictate what’s in stores this holiday season.  For example, Macy’s decided to carry denim jeans in bright neon colors rather than pastels based on a social media poll.  Wal-Mart is also letting customers decide which toys they want discounted (Choi).  There is no concrete evidence that says these tactics will raise sales for their companies, but the bottom line s that al this online chatter is actually market research (Choi).  Jennifer Kasper, the head of head of digital media at Macy’s, claims that having the customers feel like they are insiders has an affect on their brand loyalty but also helps better tailor their products (Choi). 
All of this is important to my career as a marketer because this shows that Internet marketing is growing not only in retail but with small businesses as well.  It will be important for me to learn how to acquire good data and how to analyze it into something useful.  They are offering an Internet marketing class now at San Francisco State that I plan on taking and will help me build the skills I need to be a good marketer in the modern business format. 

Source

Choi, Candice.  Facebook users guide store direction.  Marin Independent Journal, Page A10, published 12/19/12